Terms & Conditions

1. About ConnectHERUK

ConnectHERUK operates as a Community Interest Company (CIC) in the United Kingdom. A Community Interest Company is a type of company created to operate for the benefit of the community it serves. Our work is centred around creating opportunities for women to connect through social experiences, events, activities, travel, conversation and community. Our aim is to continue developing a community where women can build friendships, expand their social circles, try new experiences and feel part of something meaningful. Throughout these Terms, "ConnectHERUK", "we", "us" and "our" refer to ConnectHERUK CIC.

Registered company name: CONNECTHERUK C.I.C. Company number: 17429160. Registered office: London. Full registered office details are available on the public register at Companies House. Email: connectheruk@gmail.com. Instagram: @connectheruk.

2. Our Community Purpose

ConnectHERUK is community-led at its core. Our activities may include social events, games nights, brunches, group experiences, day trips, travel experiences, workshops, networking opportunities, collaborations and other activities intended to bring women together. As ConnectHERUK continues to grow, the types of activities, programmes and experiences we provide may also develop. Revenue generated through our activities may be used to support the running, development and growth of ConnectHERUK and to further our community purpose, in accordance with the requirements applicable to a Community Interest Company. Being a CIC does not mean that all ConnectHERUK events, activities or services will be free of charge. We may charge for tickets, experiences, memberships, products or other services where appropriate.

3. Using Our Website

You are welcome to use the ConnectHERUK website for personal and lawful purposes. When using our website, you agree not to: misuse, disrupt or interfere with the website; attempt to gain unauthorised access to any part of the website; knowingly introduce viruses, malicious code or other harmful material; copy or commercially exploit our content without permission; use the website in a way that infringes another person's rights; or use ConnectHERUK's name, branding or content in a misleading or unauthorised way. We may update, change, suspend or remove parts of the website where reasonably necessary.

4. The ConnectHERUK Community

ConnectHERUK was created to provide a welcoming space where women can connect, meet new people and enjoy shared experiences. Being part of our community means treating other people with consideration and respect. We do not accept behaviour at our events or within our community that includes harassment, bullying, intimidation, discrimination, threatening behaviour, unwanted sexual behaviour, violence or behaviour that significantly disrupts the experience of other attendees. Where reasonably necessary to protect our guests, team, venue or wider community, we may refuse admission or ask someone to leave an event. Depending on the circumstances, we may also prevent an individual from attending future ConnectHERUK events. Our intention will always be to protect the safe, respectful and welcoming environment we are building.

5. Event Bookings

Some ConnectHERUK events require advance booking or the purchase of a ticket. Event details may include: the date and time; location; ticket price; what is included with your ticket; age or attendance requirements; food or refreshments; activities; dress codes or themes; and any event-specific conditions. Please check the information provided on the relevant event page before booking. When you complete a paid booking, you agree to pay the price clearly displayed to you at the time of purchase. Your booking is confirmed once you receive confirmation through our booking platform or another confirmation method used for that event.

6. Ticket Eligibility

Some ConnectHERUK events may be created for a particular audience, age group or community. Where an event has specific eligibility requirements, these will be made clear in the event description before booking. By purchasing a ticket, you confirm that you meet any requirements stated for that particular event.

7. Tickets, Transfers & Resale

Unless stated otherwise for a particular event, tickets are intended for the person making the booking or the person for whom the ticket was purchased. If you can no longer attend and would like to transfer your ticket to somebody else, please contact ConnectHERUK before the event. Tickets must not be resold commercially, used for competitions or promotions, or sold at an inflated price without our prior permission.

8. Cancellations & Refunds

The cancellation and refund arrangements applicable to an event will be displayed when you book or communicated as part of the booking process. Please read these carefully before purchasing your ticket. Where you are entitled to a refund under applicable consumer law, nothing in these Terms removes those rights. If you are unable to attend an event, please contact us as soon as possible. Whether a refund, credit or transfer can be offered will depend on the terms applying to that particular booking and the circumstances.

9. Event Changes

Events sometimes require changes for reasons outside our reasonable control. This might include changes to: the venue; timings; activities; entertainment; food or refreshments; hosts or contributors; or other parts of the programme. Where a significant change occurs, we will take reasonable steps to inform affected attendees using the contact information provided when booking. Minor changes that do not materially affect the overall event experience may be made without advance notice.

10. Event Cancellation or Rescheduling

In some circumstances, ConnectHERUK may need to cancel or reschedule an event. If we cancel an event and do not provide a suitable alternative, attendees who purchased tickets directly from us will be provided with the remedies they are legally entitled to, which may include a refund. If an event is rescheduled, we will explain the available options to affected ticket holders. We are not responsible for separate costs you choose to incur in connection with attending an event, such as travel, accommodation, childcare or other personal expenses, except where the law requires otherwise. We therefore recommend considering flexible arrangements when making additional bookings connected with an event.

11. Arriving at Events

Please check the event information carefully before travelling. Certain activities may begin at a specific time, and some venues may have their own entry requirements. Late admission may not always be possible where it would interrupt an activity, performance, screening or other part of an event.

12. Food, Drinks & Allergies

Some ConnectHERUK events may include food or refreshments. Where we request dietary or allergy information, please provide accurate details before the deadline given. We may work with independent venues, caterers or suppliers when providing food and drink. Although reasonable steps may be taken to communicate dietary information to suppliers, we cannot guarantee that an environment will be completely free from allergens. If you have a severe allergy or medical dietary requirement, please contact us before attending so you can make an informed decision about participation.

13. Personal Belongings

Please take reasonable care of your personal belongings when attending our events. ConnectHERUK cannot accept responsibility for lost, stolen or damaged personal property where the loss or damage was not caused by us or something we were legally responsible for. Any lost property handed to us will be handled reasonably, but we cannot guarantee that lost items will be recovered.

14. Photography & Video

We love capturing the energy, connections and experiences created through ConnectHERUK. Photography and/or video recording may take place at some events for purposes including ConnectHERUK's website, social media, promotional materials and event recaps. Where photography or filming is planned, we will aim to make attendees aware. If you do not want to appear in identifiable photography or video, please let a member of the ConnectHERUK team or the photographer know at the event where possible. For photographs or recordings where additional permission is legally required, we will seek the appropriate consent.

15. Content You Share With Us

If you voluntarily tag ConnectHERUK, send us photographs, testimonials or other content, you remain the owner of your original content. Where you give us permission to repost or use that content, you allow ConnectHERUK to use it for the agreed purpose, including sharing it across our website or social platforms. Please only submit content that you have the right to share.

16. ConnectHERUK Content & Intellectual Property

The ConnectHERUK name, branding, graphics, event concepts, website materials, photographs, written content and other original materials belong to ConnectHERUK or are used with permission from their respective owners. You may view and share our publicly available content for personal, non-commercial purposes where appropriate. You may not reproduce, sell, substantially copy, modify or commercially exploit our branding or original materials without prior written permission.

17. Third-Party Websites & Services

Our website may contain links to third-party websites, ticketing providers, venues, payment platforms, social media services or other external organisations. These businesses operate independently from ConnectHERUK. Their own terms, privacy policies and practices may apply when you use their services. We are not responsible for the content or operation of third-party websites that we do not control.

18. Collaborators, Venues & Third-Party Providers

ConnectHERUK may work with venues, activity providers, photographers, caterers, speakers, entertainers, community organisations and other independent suppliers or collaborators. Where services are provided directly by a third party, additional terms or requirements may apply. We will take reasonable steps when selecting and working with providers, but independent third parties remain responsible for the services they provide to the extent required by law.

19. Partnerships & Community Collaborations

As a Community Interest Company, ConnectHERUK may partner with businesses, community organisations, charities, sponsors, venues and other organisations whose involvement supports our activities or community aims. A partnership, sponsorship or collaboration does not necessarily mean that ConnectHERUK endorses every product, service or view of that organisation. Where a collaboration materially affects an event or service, relevant information will be provided where appropriate.

20. Your Safety & Responsibility

We want everyone attending ConnectHERUK events to enjoy themselves responsibly. You are responsible for considering whether an activity is appropriate for you and for following reasonable safety instructions provided by ConnectHERUK, a venue or an activity provider. If an event involves an activity with particular risks or participation requirements, additional information may be provided before you take part. Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence.

21. Alcohol

Some ConnectHERUK events may take place at licensed venues or include alcoholic drinks. Where alcohol is served, attendees must comply with applicable age restrictions and the rules of the venue. Valid identification may be required. We encourage attendees to drink responsibly, and venues may refuse to serve alcohol where appropriate.

22. Accessibility

We want ConnectHERUK events to be as welcoming and accessible as reasonably possible. Accessibility arrangements can vary depending on the venue and activity. If you have an accessibility requirement that may affect your experience, please contact us before booking or attending. We will do our best to provide relevant information and consider reasonable arrangements where possible.

23. Privacy & Personal Information

When you book an event, contact us, join a mailing list or otherwise interact with ConnectHERUK, we may collect personal information. How we collect, use and protect personal information is explained in our Privacy Policy. Please read our Privacy Policy alongside these Terms.

24. Our Responsibility to You

We will provide our services with reasonable care and skill. Nothing in these Terms is intended to remove or reduce any rights you have under UK consumer law. ConnectHERUK will not be responsible for losses that were not reasonably foreseeable when you entered into an agreement with us or for losses resulting from circumstances that were not caused by our actions or breach of our legal obligations. Nothing in these Terms limits or excludes liability where the law does not allow us to do so.

25. Behaviour Affecting an Event

We reserve the right to refuse entry or remove an attendee where there is a reasonable basis to believe their behaviour: creates a genuine safety concern; is abusive, threatening or seriously disruptive; amounts to harassment or discrimination; damages the venue or another person's property; breaches venue rules; significantly affects other guests' ability to enjoy the event; or is otherwise unlawful. Where a person is removed because of their own serious misconduct, they may not be entitled to a refund, subject to their legal rights.

26. Changes to These Terms

We may update these Terms from time to time to reflect changes to ConnectHERUK, our events, our website, our CIC activities or applicable law. The most recent version will be published on our website together with the date it was last updated. The Terms applying to a ticket purchase will generally be those presented or made available to you when you made the booking, except where a change is required by law.

27. Governing Law

These Terms are governed by the applicable laws of the United Kingdom. Where the laws of a particular UK jurisdiction apply to your agreement with ConnectHERUK, nothing in these Terms prevents you from exercising any consumer rights available to you under those laws.

28. Contact Us

Questions are always welcome. If you have a question about ConnectHERUK, an event, a booking or these Terms & Conditions, please contact: ConnectHERUK CIC, Company number: 17429160, Registered office: London (full details at Companies House), Email: connectheruk@gmail.com, Instagram: @connectheruk.